Typically, the problem is rooted in a business scenario or symptom that is manifested through technology. It has been our experience that, once we can fully evaluate the root causes, we can develop the appropriate value roadmap or solution. Any roadmap or solution that we propose is based as close to standard functionality as possible and includes a full impact assessment and plan for the impacts on the people within the organization.
The Reveal team uses investigative methods, using standard SAP tools and reports, to interrogate the system, to track down symptoms of problems and then follow through to their root causes. It is a data-centric approach. There are feedback sessions that occur at either the beginning or the end of each day. These sessions validate findings and dismiss others as we gather results.
These findings usually point to people, process or technology as root causes of problems. At the end of each assessment, there is a comprehensive executive briefing. This briefing focuses on the findings and recommendations, but more importantly, it outlines the roadmap to maturity. At these briefings, it is expected that the senior leadership of the organization attend to ensure that the recommendations receive the right attention and drive moving forward.
What We Assess
Outcomes of the assessment typically include:
- The organization’s Business Maturity® rating
- Findings and recommendations
- Technology readiness
- Risk analysis
- Financial / Value improvement opportunities