In our line of business, we often hear, “We are successful despite ourselves” – words that imply the organization is making money, growing and ensuring is delivered to its customers in spite of the internal efforts, stress, anxiety, cost, frustration and manual intervention to achieve it. The result of realizing this folly is typically a…
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by Jim Cameron How do you effectively drive value in your supply chain optimization initiative with smart use of key performance indicators (KPIs)? Part 1 of this article series looked at why the use of KPIs creates change. In part 2, we will review a 10-step process to choose the right KPIs to drive change…
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