Most companies do not use Exception Monitoring or even know what it is. There is always someone who will put their hand up and say, “I know what it is” but the truth of the matter is, they really don’t. In 8 years and all the companies I have worked with, I rarely come across…
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ERP systems are primarily software components used to optimize business process management. Modern ERP systems comprise real-time data integration between the various modular components which are connected to complete a specific business process. SAP©’s integration between different modules is not new to us, but we do not communicate the benefits of what we understand about…
Read MoreI am humbled and amazed at how we humans need each other. Yet we still hear how our abilities, our courage, our drive, our “go it alone” attitude will help us achieve our goals and ultimately make us successful. In an increasingly connected world, we seem to be disconnected more now than ever. Yet, human…
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Many people use the words “training” and “education” interchangeably. While in some cases this may be appropriate, the reality is there are nuanced differences. As defined by Wikipedia: Education is the process of facilitating learning, or the acquisition of knowledge, skills, values, beliefs, and habits. Training is teaching or developing in oneself or others, any skills and knowledge that relate to specific useful competencies. The differences become more pronounced…
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There I was, entering the office of the Customer Service manager (we’ll call her Maria because, well, that’s her name) at a new client when a framed picture on her wall caught my eye. It read: DID YOU JUST CALL MY BABY…UGLY? It reminded me of the Seinfeld episode where the gang learned that it’s…
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How many times has it been announced that your company is going to partake in a new “global” project during the fiscal year – after the budget has already been set, after personal and department goals have been established and communicated, and resource plans have been completed and approved? I can assure you, the answer…
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