The Lack of Alignment Between Strategy and Execution Recently Gartner commented at a conference that, if organizations want to be or remain world-class, they need to consider spending 8 times more on execution than they spend on innovation. What?! Just yesterday everyone was saying ~ “innovate or die”. The context to the statement was not…
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This article introduces the concept of Artificial Intelligence (AI) and knowledge-based systems in a world where AI is now the buzzword. In doing so, this first part of the article looks at AI’s historical origin. In a subsequent article, the generic architecture that embraces such systems and a reasoning strategy based on fuzzy logic concepts…
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Value from Transformational Change Being business and people focused ensures sustainable change that drives organizational transformation As we enter the age of intelligent enterprises the requirement for effective change that drives organizational transformation becomes a strategic imperative. So, in this sense, what then is change management? It is a process of creating an enabling environment…
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SAP is an incredibly powerful tool with organizations investing significant time and money to implement SAP. So why then do so many companies that run SAP do so much outside of SAP? Inevitably they think SAP functionality is wrong or under-delivering so they start using spreadsheets without realizing that SAP is a wonderfully designed system…
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In my many years of working in various industry sectors, I have seen different organizational structures and heard differing opinions of what a Supply Chain is and what the role of the Supply Chain Manager is. In this article, I want to share with you the insight I have formed about what a Supply Chain…
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Tom Corley is an internationally recognized authority on habits and wealth creation. Tom conducted a five-year study of the rich and poor and identified over 300 daily habits that separate the “haves” from the “have not’s. Tom’s studies found that 40% or more of all of our daily activities are habits. Habits are unconscious behaviors,…
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Most companies do not use Exception Monitoring or even know what it is. There is always someone who will put their hand up and say, “I know what it is” but the truth of the matter is, they really don’t. In 8 years and all the companies I have worked with, I rarely come across…
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ERP systems are primarily software components used to optimize business process management. Modern ERP systems comprise real-time data integration between the various modular components which are connected to complete a specific business process. SAP©’s integration between different modules is not new to us, but we do not communicate the benefits of what we understand about…
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Many people use the words “training” and “education” interchangeably. While in some cases this may be appropriate, the reality is there are nuanced differences. As defined by Wikipedia: Education is the process of facilitating learning, or the acquisition of knowledge, skills, values, beliefs, and habits. Training is teaching or developing in oneself or others, any skills and knowledge that relate to specific useful competencies. The differences become more pronounced…
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There I was, entering the office of the Customer Service manager (we’ll call her Maria because, well, that’s her name) at a new client when a framed picture on her wall caught my eye. It read: DID YOU JUST CALL MY BABY…UGLY? It reminded me of the Seinfeld episode where the gang learned that it’s…
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