Reveal’s Sustainment phase is designed to help organizations continue their journey to Business Maturity®. Reveal works closely with the business to develop and implement the necessary sustainment elements to ensure value optimizations and solutions remain embedded and successful. As the business focuses on meeting its goals and objectives, the organization as a whole must be able to support the processes and SAP functionality that was introduced during the Transformation phase.
During Sustainment, Reveal is committed to ongoing client education, continuous improvement, and innovation. This Stage ensures clients are fully prepared and equipped to achieve their organizational objectives.
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Benefits of the Sustainment Stage:
- Continuous improvement target setting using SAP as a catalyst for change
- Thought Leadership focused on critical issues, challenges effecting the business, continuous improvement and innovation opportunities
- Business Maturity® Roadmap reviews and Enterprise project alignment
- Analytics and reporting to improve decision making
- Insights and value opportunities identification that delivers business value
- Education refreshes for users and management team that transfers knowledge to the business
- Ongoing functional integration advisory to answer questions and provide support
- Ongoing availability to educate where to leverage standard SAP functionality
- Configuration support and guidance
- Master data decision support and guidance
- Root cause analysis on application issues
- New employee oVo® education and certification