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May 16, 2017 by Kelly Kuhlman
Product Visibility and Traceability

Is there a need to know where your product currently is, who has handled it, is it delivering on time? Providing visibility to the status of products and being able to take pro-active action when a breakdown in the supply chain occurs makes good business sense and provides a good customer experience.

Key benefits to getting it right:

  • Improved customer service by providing track and trace details on a real-time basis
  • Improved visibility to the status and location of products
  • Improved efficiencies and reduces costs managing by exception
  • Faster reaction and reporting on batch genealogy leading to more focused recalls, holds and withdrawals
  • Ability to provide Chain of Custody for serialized product
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