
How Does All This Translate to SAP?
In today’s digital era, organizations are no longer competing against the guy down the street. They’re competing with every other experience a customer has.
It is no longer enough to be customer focused. We need to be ready to take the next step and become assertively customer proactive. But at a time when many of us are trying to do more with less to fight strengthening economic headwinds, the costs of providing white-glove customer service versus forcing customers to rely totally on a website, portal or app can feel prohibitive. No wonder many leaders are eschewing more personal touch points.
To what degree might call volume be reduced if the customer is informed up front, instead of waiting for an after-the-fact irate customer-initiated call? Are your customers automatically and proactively notified of updates to their order? It stands to reason that your customer would feel far more satisfied if your organization let them know a pallet was missing from their delivery before it arrived, while also addressing that the missing pallet would be arriving by another carrier the next day.
By leveraging your SAP investment and getting the basics right, you can easily add value and position yourself to be ready for the future evolution of automation. That is particularly important now as we journey to S/4HANA with its advanced analytics capability.
Remember, in the long arc of time, we are only relevant if our customers love us. And the key way to make that happen is to become increasingly more proactive and reduce customer effort in problem resolution. By focusing on SAP’s quick-win tactics, we gain a roadmap to building organizational resiliency and taking our place as a customer experience leader.

Carving the Path to Successful Deployment
At a time when customers expect goods faster than ever, periods of disruption can become an obstacle to achieving world-class service levels. SAP’s Warehouse Management (WM) solutions offer tremendous hidden potential to streamline processes if utilized effectively. The possibilities only multiply with Extended Warehouse Management (EWM), SAP’s advanced warehouse management system.
With the mandatory migration to S4/HANA, and hence EWM drawing near, the time is now to carve the path forward. You need to know which functionalities are moving, understand what new capabilities are coming down the pipeline, and start preparing. By doing so you will be positioning your organization to manage the process and achieve improvements in agility, service, cost, and inventory performance.
Making the move to SAP EWM and S/4HANA is a big task, but there are many things you can do now to ease the transition when it comes. Take advantage of all the resources at your disposal to understand your options in detail, carefully weigh the cost and potential business value of the different deployment options and use the time you have now to achieve a high level of data and process integrity. Do these well, and you can expect a much smoother migration, shorter learning curves for your team, and ultimately the key to unlocking the business value of these powerful new solutions much more rapidly.

SAP Stock Transport Orders (STOs)
In the world of supply chain management, the efficient transfer of goods is crucial for maintaining smooth operations and meeting customer demands.
When we think of goods movements, we typically focus on shipping to our external customers. But what about our internal customers? How do we manage and plan the transfer of goods between facilities within our own organization?
Without a system in place, this can easily turn into a tangled mess of dependencies. From planning transit time to posting the intra-company invoice, things can get complicated fast when we rely on manual processing.
Thankfully, SAP offers a built-in solution that takes the guesswork and manual work out of these transfers. The Stock Transport Order (STO) is a special type of purchase order designed specifically to manage the transfer of materials between plants within the same company.
Unlike standard purchase orders, STOs are built to handle the nuances of inter-plant transfers—everything from tracking stock in transit to aligning delivery schedules across locations.
Here’s the best part: managing these transfers comes down to just one key piece of master data—the Special Procurement Key (SPK) in the material master.
Once the SPK is set, the relationship between the plants is defined. SAP kicks into gear and begins planning procurement from the designated supplying plant—automatically!
This tiny change has a big impact. The replenishment signal shows up as a supply element in the ordering plant and as a demand signal in the shipping plant. That kind of visibility means both sites stay aligned and ready to move materials seamlessly across the SAP landscape.
By leveraging STOs, you create a controlled, transparent flow of materials between internal facilities. This improves planning accuracy, reduces manual effort, and keeps both shipping and receiving plants in sync.
Whether you’re operating across a few sites or dozens, STOs give you a repeatable and reliable method for handling internal transfers—without the chaos.
Bottom line?
If you’re managing materials across plants in SAP and not using STOs, you’re missing out on a tool that makes intra-company transfers not only possible, but painless.
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How Education Empowers Supply Chain Leaders in Tariff-Challenged Markets
It’s a strange new world for supply chain leaders. The rules keep changing, the ground shifts constantly, and what worked yesterday may be completely inadequate tomorrow. In recent weeks, businesses around the world have faced a fresh wave of tariff increases on imported goods. New tariffs have added billions in additional costs across sectors, from electronics to industrial materials. The unpredictability isn’t just economic—it’s existential. How do you build a resilient supply chain when the ground keeps moving?
Consider Current. Following its divestiture from GE, Current saw a pivotal opportunity to operate with greater agility and responsiveness. The team was eager to evolve beyond the constraints of legacy systems and governance models built for a larger corporate structure. They recognized the potential to simplify supply chain planning and execution, which had become overly complex to meet the needs of the original parent GE. With the divestiture, Current was free to focus on being nimbler and increase scalability. SAP had untapped potential, often sidelined in favor of spreadsheets and manual workarounds that introduced siloes and inefficiencies due to the GE requirements. With limited automation, multiple data handoffs and sources, and limited trust in SAP as a single source of the truth, decisions were harder than they needed to be—leaving SAP underused as a strategic enabler. The executive team, led by CIO Mark LeClair, began to ask the bigger question: "Is there a better way to improve agility and prepare for potential volatility?"
They found the answer not in an external solution, but in an internal revolution: education. By fully leveraging the SAP system they already owned, Current was able to dramatically reduce inventory, improve planning accuracy, and increase operational agility.
Many companies mistake training for education. Training shows users which buttons to press. Education teaches them why the system matters, how it works, and what it can really do when aligned with business strategy. For Current, this distinction made all the difference.
"We realized we were using just 15% of our SAP investment," said LeClair in a recent interview with Reveal Managing Partner Martin Rowan. "Once that sunk in, the idea of just 'managing around the system' was no longer acceptable."
Reveal led a deep-dive assessment into how SAP was being used—and more importantly, how it wasn’t. What followed was a sweeping transformation rooted in Reveal’s oVo® methodology, which emphasizes operational visibility, optimization, and organizational change.
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Through targeted SAP education, hands-on coaching and change management, Current empowered its planners, buyers, and operations staff to use the system as it was meant to be used. They eliminated spreadsheets. They shut off expensive bolt-on tools. They started trusting the data.
"I didn’t know SAP could do that," was a common refrain from users as they unlocked previously hidden capabilities. The cultural shift was equally important. Teams began to own master data decisions, understand upstream/downstream impacts, and think critically about how SAP supported their role in the broader value chain.
This wasn't just a system tweak. It was a reimagining of how the supply chain team worked, learned, and led. The transformation was guided by Reveal, but owned by Current's leadership and frontline users alike.
The outcomes were clear and fast:
Perhaps most importantly, the company was better positioned to respond to ongoing global disruptions. As tariffs continue to evolve, Current is no longer bracing for impact—it’s adapting in real time, with a more educated and empowered workforce.
Current’s story is not unique—but it is instructive. Many SAP-powered companies are operating at a fraction of their system’s capability. The cost isn’t just inefficiency; its opportunity lost, resilience undermined, and capital frozen.
"We had to invest in our people," LeClair shared. "Once they saw what was possible, they leaned in. And now they’re the ones driving the next wave of transformation."
In a world where disruption is dramatic and constant, enterprises can’t afford to run blind. For SAP-powered supply chains, the path to agility, resilience and profitability isn’t found in another software purchase. The answer lies in turning inward, optimizing what they already have instead of merely reacting to external forces.
And if you’re an enterprise running on SAP, the potential is enormous—though perhaps not in the way you might expect. It’s found in education. Training helps you follow the manual. Education helps you rewrite it. And that’s exactly what leaders like Current are doing—with measurable results to prove it.
Ready to maximize the full potential of your SAP system and transform your supply chain? Book a meeting with Martin today to discover how our proven oVo® methodology and SAP education programs can drive measurable results for your organization. Schedule your consultation now.
For in-depth insights and SAP video education, visit Reveal TV to explore this topic further or sign up for exclusive content.