Work management processes are all following the same principals and even though some minor idiosyncrasies exist between industries the high-level principals remain consistent. Some companies are more successful than others when it comes to performing work management. If the processes are fairly the same, then why are some of us more successful than others? To answer this lets first look at some key performance indicators that could be used to analyze the success of our work management processes.
Proper analysis of the work management process must include indicators that analyze key areas across the entire process. This means that we must look at all the main processes from identifying work all the way to feedback and closure. For the purpose off this discussion, we will just focus on a few indicators that will assist in indicating whether the work is under control or the company is in firefighting mode.
Five indicators can be used for an initial health check are:
There are many other additional indicators that are used to analyze the work management process but the five mentioned above can be used to quickly identify possible issues.
By understanding the concerns and the formulation of a clear strategy on how to achieve our goals it would be easy to quickly and accurately identify new issues and to react accordingly. A stable work management process has many benefits but to name a few:
The main objective is to get control of the work and not allowing the work (Backlog) to control us. In the next article of our blog sereies, we will touch on some key principals that could be used to facilitate the process of improving work management.Tags: Plant Maintenance, Production Planning, SAP, Utilities, Work Management