How 400+ Supply Chain Leaders Use (and Underuse) SAP
What’s really happening inside SAP-run supply chains?
Across industries from manufacturing and energy to food and consumer goods organizations are struggling to fully leverage the systems they’ve already invested millions in. Reveal’s State of SAP Supply Chain Optimization Report uncovers how teams use SAP today, where they fall short, and what top performers are doing differently.
Based on insights from more than 400 SAP supply chain professionals, this report reveals the reality behind the dashboards:
- 73% of SAP-run companies still rely on spreadsheets
- Only 24% fully trust MRP results
- 60% don’t use or even know about SAP exception monitors
- Nearly 40% clean transactional data just once a year
The data paints a clear picture, most organizations are sitting on hidden profit they can’t see or can’t unlock.
Why This Report Matters
When SAP is underused, it becomes a system of record keeping instead of a system of performance.
Every missed exception, inflated safety stock, and manual workaround quietly drains profit and traps cash.
This report helps business and technology leaders answer critical questions:
- Are we getting the ROI we expected from SAP?
- Where are inefficiencies costing us margin and working capital?
- How do we compare to peers in SAP adoption and maturity?
With industry benchmarks and real-world examples from Reveal’s client experience, this report goes beyond surface metrics to expose where profit leaks, data breaks, and execution stalls and how to fix them.
Inside the Report
You’ll discover:
- SAP Utilization Benchmarks: MRP trust, ATP confidence, data housekeeping, and exception monitor usage.
- Operational Insights: Why manual overrides, forecast errors, and misaligned parameters drive margin erosion.
- Strategic Perspective: How CEOs, CFOs, and COOs can identify latent profit and accelerate ROI.
- Best Practices: Steps to restore trust in SAP, optimize inventory, and turn your ERP into a performance engine.
About the Research
Reveal’s Self-Assessment benchmark is based on 400+ global responses collected between 2021 and 2025 across industries such as Chemicals, Food & Beverage, Manufacturing, Energy, and Consumer Goods. Participants spanned roles in Supply Chain Leadership, Procurement, Planning, IT, and Operations, providing a broad and credible view of SAP adoption maturity.
