Delicato Family Wines, one of the world’s fastest-growing wine companies, faced rising inventories, low system trust, and inefficient supply chain operations despite using SAP for years. By partnering with Reveal and implementing the oVo® methodology, Delicato realigned master data, empowered its team, and streamlined operations using SAP as a true business asset. The results were remarkable: a 90% drop in service disruption risks, 96% fewer overdue demands, and optimized inventory across the board—unlocking hidden profit and enabling strategic growth.

The Challenge

Despite running SAP for two decades, Delicato’s supply chain team struggled with:

• Growing raw materials and finished goods inventory
• Underutilized MRP and poor automation adoption
• Misaligned master data and inventory strategies
• Manual workarounds, frustrated users, and lack of system trust
• Limited visibility to inbound inventory and sales order commitments
• Reporting tools not supporting business KPIs
• SAP perceived as a burden, not a business asset

Delicato’s leadership recognized that these issues weren’t rooted in system capability—but in how the system was being used.

The Decision

Delicato chose Reveal to close the gap between SAP’s potential and its actual use. Reveal’s proven oVo® methodology and deep SAP expertise offered a practical, business-focused approach—not just a technical fix. Leadership valued Reveal’s ability to deliver measurable outcomes and sustainable process improvements while educating and empowering the workforce.

The Transformation

The engagement began with a full supply chain transformation leveraging Reveal’s oVo® approach. Key initiatives included:

• Realigning inventory, capacity, and production planning within SAP
• Empowering planners, buyers, and shop floor teams with targeted SAP training
• Enabling accurate Available-to-Promise (ATP) functionality
• Establishing ownership of master data and aligning it with business rules
• Deploying integrated scheduling, capacity, and dispatching strategies
• Standardizing procurement processes and improving collaboration
• Forming cross-functional Process Aligned Teams (PATs) to address issues in real time
• Setting clear KPIs linked to strategic objectives

Delicato didn’t just configure SAP differently—they transformed how the organization used it to drive value.

The Results

The impact was immediate and substantial:

• 96% reduction in overdue demand elements
• 95% reduction in overdue supply elements
• 90% reduction in potential service level disruptions
• 53% fewer exception messages
• 93% of targeted finished goods inventory optimized
• 84% of targeted raw materials inventory optimized
• Increased production efficiency and schedule attainment
• Standard SAP tools restored to intended, productive use
• New replenishment strategies improved inventory turns
• High user adoption and renewed trust in SAP data
• Platform readiness for a new 740,000 sq. ft. facility
• Strategic enablement of a new Direct Import supply channel
• Positioned for seamless S/4HANA transition

These improvements didn’t just solve problems—they unlocked hidden profit, streamlined operations, and empowered growth.

Delicato’s story proves what’s possible when SAP becomes a business asset—not just a system of record. With Reveal, they closed the performance gap, empowered their team, and built a supply chain ready for the future.

If your organization is sitting on untapped value in your supply chain or SAP investment, Reveal can help you unlock it—with measurable, lasting impact.