Minuteman International, a leader in commercial and industrial cleaning equipment, faced mounting inefficiencies from excess inventory, manual workarounds, and underutilized SAP functionality. By partnering with Reveal and implementing the oVo® methodology, Minuteman transformed its supply chain—from reactive to strategic. The result: a 32% reduction in stock value, an 89% drop in materials with negative days of supply, and a 66% decrease in MRP exceptions. Empowered teams, accurate data, and aligned processes turned SAP into a true business asset—unlocking profit hidden in operations.

The Challenge

Despite a robust SAP platform, Minuteman struggled with growing operational inefficiencies:

• Excessive working capital tied up in inventory
• Rising levels of dead stock and inaccurate forecasts
• Manual processes and workarounds driven by Excel
• Frequent order expediting and “firefighting” to meet demand
• Misaligned master data and limited use of SAP’s planning capabilities
• Low trust in system data, undermining decision-making confidence

These challenges weren’t just operational—they were impacting the bottom line. Working capital was constrained, service levels were inconsistent, and the team lacked the tools and trust needed to operate proactively.

The Decision

Minuteman’s leadership recognized that technology alone wasn’t the issue—it was how their teams were using it. They needed more than a system integrator; they needed a partner who could help them unlock SAP’s full business potential.

Reveal’s oVo® methodology stood out for its focus on education, empowerment, and sustainable outcomes—not just configuration. The approach aligned perfectly with Minuteman’s goals: to improve planning, optimize inventory, and turn SAP into a driver of business performance.

The Transformation

Minuteman’s transformation began with aligning people, process, and data:

• Educated and empowered users and leadership teams
• Established Process Aligned Teams (PATs) to drive ownership and accountability
• Cleaned and governed master data to reflect real business needs
• Activated SAP’s Production and Capacity Planning modules
• Aligned MRP strategies to drive balance and reduce exceptions
• Shifted from firefighting to managing by exception with real-time data visibility
• Introduced KPIs and review processes tied directly to business goals

This wasn't a system upgrade—it was an operational mindset shift.

The Results

Minuteman didn’t just optimize SAP—they unlocked measurable business value:

• 32% reduction in inventory value, freeing up working capital‍
• 66% decrease in MRP exception messages, streamlining planning‍
• 89% drop in materials with negative days of supply, reducing risk
• Reduced expedited orders, air freight, and carry costs
• Increased profitability and customer satisfaction
• Improved delivery performance and backorder visibility
• Empowered, data-driven teams with renewed trust in the system

Minuteman’s story is proof that the value of SAP lies not in the software itself—but in how it's used. By transforming how people engage with processes and data, Reveal helped Minuteman unlock profit, reduce risk, and create a more agile supply chain.

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