Enable the Digital Transformation
Ask different stakeholders what digital transformation means to their organization and you’ll come away with a multitude of definitions. Some will point to blockchain technology, machine learning, or virtual reality. Others will zero in on artificial intelligence, cloud computing, digital core, or data analytics.
From our experience, on average, companies utilize less than 25% of SAP’s integrated capabilities. They attempt to implement different sources of truth—pulling information out of SAP into siloed spreadsheets, running manual and disparate planning systems, and then reactively telling SAP what they did. Or they find themselves constantly firefighting instead of managing by exception—acting rapidly and decisively to identify and fix incorrect rules or processes, behaviors that do not match rules, or bad data. Sadly, in our experience, one out of 10 companies don’t even understand what exceptions are, let alone manage by exception.
As digital transformational budgets across the board increase this year, a few things are clear: digital transformation goes beyond business intelligence and delivers transformative insights to every user, constituent and partner. It uses data, people, and enterprise assets in aggregated and unique ways that have previously never been possible. And perhaps most importantly, it maximizes the use of technologies, organizational structures and skills to quickly adapt to achieve desired business outcomes and possibly even change business models. The result is a faster and more proactive response to customer needs. And this agility leads to loyalty and growth.