Phillips 66, a Fortune 100 diversified energy manufacturer, was grappling with siloed planning, rising inventory, and inconsistent customer service levels. Manual workarounds and low SAP utilization led to inefficiencies, firefighting, and poor visibility. By partnering with Reveal, the company implemented a holistic supply chain transformation—fully activating SAP as a single system of record. The result: $15 million in inventory savings, a 98% drop in overdue supply and demand elements, and a shift from reactive to proactive planning across their global operations.

The Challenge

As one of the largest finished lubricants suppliers in the U.S., Phillips 66 operates in high-demand, asset-intensive markets including aviation, agriculture, power generation, and construction. But operational complexity, disconnected planning tools, and underutilized SAP capabilities were causing growing pains:

• Raw material, packaging, and finished goods inventory were climbing
• Customer service levels were inconsistent and deteriorating
• Planners and schedulers were stuck in a cycle of firefighting and order expediting
• There was no end-to-end supply chain integration, and SAP usage was minimal
• Key decisions were being made outside the system, leading to manual workarounds and data mistrust
• Master data strategies were misaligned, and KPIs lacked strategic visibility

In short, SAP was seen as a cost—not the asset it could be.

The Decision

Phillips 66 recognized it needed more than just process tweaks—it needed a mindset shift. The company selected Reveal for its business-led approach to unlocking value hidden in operations and SAP systems. Reveal’s oVo® methodology promised not just improved system use, but sustainable business performance—empowering people, aligning processes, and transforming SAP into a tool for decision-making.

The Transformation

With Reveal’s guidance, Phillips 66 executed a comprehensive supply chain optimization effort, rooted in SAP enablement and business accountability:

• Activated end-to-end planning inside SAP, integrating supply, production, and demand processes across business units
• Delivered targeted education and upskilling for planners, buyers, schedulers, and executives
• Realigned MRP strategies and master data ownership to drive more effective planning
• Established KPI frameworks tied to strategic goals and business outcomes
• Replaced fragmented tools and workarounds with a single source of truth in SAP
• Empowered teams to make data-driven decisions with confidence

This was more than a system improvement—it was an organizational evolution.

The Results

Financial Impact:

• $15 million reduction in average inventory
• Significantly improved working capital and inventory turns

Operational Performance:

• 98% reduction in overdue supply and demand elements
• 86% reduction in negative days of supply
• 73% drop in SAP exception messages
• Improved accuracy of capacity and material availability

Strategic Enablement:

• Full integration of planning across departments and geographies
• Increased visibility and analytics capability across the supply chain
• KPIs aligned with enterprise-level objectives
• Foundation set for migration to S/4HANA

Organizational Empowerment:

• A proactive planning culture grounded in SAP best practices
• Educated, confident users equipped to make smarter decisions
• Reduced manual workload and increased system trust

Phillips 66’s journey proves that SAP, when fully leveraged, can drive measurable business value—not just process compliance. Reveal’s business-first, results-driven approach empowered teams, streamlined operations, and delivered multi-million-dollar savings. SAP became a strategic enabler—not an expense.

Is your supply chain working for you—or against you? Let’s unlock the value hidden in your operations, starting with SAP.